IGMPI is conferred with ASSOCHAM Services Excellence Award 2017: Our Directors Mr Syed S. Abbas & Mrs Rafat Abedi, Chief Advisor Dr Mahesh Gupta, Advisor Mr Amitabh Srivastava are being honoured by the Chief Guest & Honorable Member of Parliament Dr. Udit Raj

Whose work ideology revolves around its sole vision to make available reliable and efficient professionals to the Industry

Whose work ideology revolves around its sole vision to make available reliable and efficient professionals to the Industry

 

Patient helpline services launched by Maharashtra Government due to demonetization effect

Patient helpline services launched by Maharashtra Government due to demonetization effect

Maharashtra Government has launched patient support helpline as cases were observed where private hospitals refused to accept INR 500 and Rs 1000 notes due to demonetization effect. Through this helpline patients can complain against any hospital not denying admissions to patients.

The helpline is fully equipped with professional counselors and within 17 hours of its launch, 22 complaints against different hospitals were received. According to the Director of the Directorate of Health services, counselors have been trained of the toll free numbers (104 & 108) to tackle the issues which were earlier used for blood-on-call services and emergency ambulance services.

As soon as a complaint is received by the counselors, it is communicated to the concerned hospital authorities, while persuading them to accept the patient and fee via cheques and not refusing patients especially in emergency conditions. If the issue is still not resolved, the case is sent to civil surgeon, who then gets in touch with the head of the hospital and notifies them about possible action. In case if it becomes necessary, the patient is transferred from the private hospital to a government one.

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